Privacy policy – Hôtel Eden Opéra

Hotel Eden Opéra respects your desire to protect your privacy. Therefore, we take the protection of your personal data very seriously. This data protection notice governs the collection, processing, and use of your personal data to the extent that such data is collected on our website. When managing your information, we take into account the applicable provisions relating to privacy protection and the following principles: we do not collect your personal data when you use the website for informational purposes only, i.e., when there is no connection or if you do not enter your personal data.

1 – PERSONAL DATA AND CONSENT
We will only collect, process, and use your personal data if it is necessary to establish, implement, or terminate a contractual or similar customer relationship. In all other cases, we will only collect, process, and use your personal data after obtaining your prior consent. Your personal data will be used exclusively for the purposes and to the extent that you have consented to. For example, we will only inform you about our products and services after receiving your consent. You may withdraw your consent at any time. Upon receipt of your request for withdrawal, your data will be deleted. Any request for data deletion must be sent to the following email address: eden@gerhotel.fr

2 – USE OF COOKIES
Un cookie est un petit fichier de données que certains sites Web écrivent sur votre disque dur lorsque vous les visitez. Les seules informations personnelles qu’un cookie peut obtenir sont les informations que l’utilisateur fournit lui-même. Un cookie ne peut pas lire les données de votre disque dur ni lire les cookies créés par d’autres sites. Toutefois, les cookies améliorent la performance de notre site Web à bien des égards, notamment en fournissant un moyen sûr pour nous de vérifier votre identité lors de votre visite et en nous permettant de personnaliser et d’optimiser votre expérience. Ce site Web utilise des cookies afin que nous puissions mieux vous servir. Il utilise un logiciel de suivi des visiteurs qui fait appel aux cookies pour suivre les informations relatives à la façon dont les visiteurs viennent sur le site, aux pages qu’ils visitent et autres actions que les visiteurs effectuent sur le site. Ces données servent ensuite à améliorer l’expérience de l’utilisateur sur le site. Toutes les données utilisateur collectées de cette manière sont anonymes. Si vous le souhaitez, vous pouvez refuser les cookies en les désactivant dans les paramètres de votre navigateur Internet. Vous n’avez pas besoin que les cookies soient activés pour utiliser notre service. La plupart des navigateurs sont configurés par défaut pour accepter et conserver les cookies. Toutefois, vous pouvez configurer votre navigateur pour qu’il vous avertisse lorsque vous recevez un cookie en vous donnant ainsi la possibilité de décider de l’accepter ou non. Pour de plus amples informations, veuillez consulter la documentation d’aide de votre navigateur Internet consultable en ligne.

3 – THIRD-PARTY ACCESS TO YOUR PERSONAL DATA
The collection, processing, and use of personal data is carried out by us and—to the extent that we have not excluded it—also by service providers authorized by us. In the latter case, we will ensure that the service providers comply with the applicable legal regulations on data protection and the obligations arising from this data protection notice. The sending of products, promotional materials, and participation in competitions may, for example, involve the use of service providers. In all other cases, no third parties will have access to your personal data. We will not sell your data or use it for other purposes. Your data will only be processed and, in particular, transmitted to government authorities if we are required to do so by law or in connection with judicial or legal requirements.

4 – SECURITY
We have implemented technical and organizational measures to protect your data against loss, alteration, theft, or access by unauthorized third parties.

5 – DELETION AND BLOCKING
We will delete your personal data when the associated purpose no longer applies or when required by data protection law. If you have not given your consent, we will delete your data after you withdraw your consent or the purpose of your consent no longer applies. Upon request, we will block your personal data in whole or in part. Regarding this measure, you must inform us of the duration and extent to which this should be done. We will be able to exclude your data if this is technically possible.

6 – CHANGES TO THE PRIVACY POLICY
We keep this policy up to date at all times. It may therefore be necessary to adapt this data protection policy to reflect legal or factual changes to the basic conditions. By using our website, you agree to these adaptations.

7 – CONTACT
Please contact us if you have any questions about the collection, use, and storage of your personal data. We will also be happy to provide you with more general information about data protection. Feel free to contact us at the following address: eden@gerhotel.fr